The manufacturer warrants toilet seats, electrical fans, parts and accessories against defects in materials and workmanship for three (3) years from the date of original purchase. This warranty applies to the original end-user only. A clearly legible copy of the original receipt for purchase, indicating the name of the vendor, date of purchase, price paid and this product's stock number or model number must be submitted with any claim under this warranty. Replacement of this product or any parts shall require the return of the defective product or parts for an exchange. Customer shall pre-pay freight on merchandise returns. Freight charges incurred by customer for products covered under the manufacturer's warranty or for products damaged during shipment to the customer will be refunded to the customer. Shipments sent freight collect or without an RMA number or not according to instructions provided by Miracle Seat Company will be refused.This warranty specifically excludes damage caused by earthquake, fire, flood, misuse, abuse, improper storage or improper installation. In the event of a claim against this warranty, the manufacturer's obligation, and the claimant's sole remedy, shall be replacement of this product. This warranty specifically excludes damages to persons, structures, fixtures or other items resulting from the improper storage, installation or use of this product.